Passenger Guidelines
Effective Date: July 31, 2026
Our Commitment
CHRISTVICKY TRANSPORTATION is committed to providing a safe, respectful, professional, and welcoming transportation experience for passengers, guests, drivers, and the community. Everyone using our transportation services is expected to treat others with courtesy, dignity, respect, and professionalism. Behavior that threatens another person’s safety, comfort, privacy, or well-being is prohibited.
 Treat Everyone with Respect
Passengers, guests, and drivers are expected to behave respectfully throughout every trip. This includes treating everyone with courtesy and respect, using appropriate and respectful language, respecting our vehicles and keeping them clean, following reasonable driver instructions related to safety, and respecting the personal space, privacy, and property of others. Abusive, intimidating, or inappropriate behavior may result in refusal or termination of service.
 Age Requirement
Transportation services are available for passengers of all ages. Passengers under eighteen (18) years of age must be accompanied by a parent, legal guardian, or another responsible adult. CHRISTVICKY TRANSPORTATION does not transport unaccompanied minors.
 Firearms Policy
To the maximum extent permitted by applicable law, firearms are prohibited inside vehicles used to provide CHRISTVICKY TRANSPORTATION services. By requesting, booking, or using our transportation services, passengers agree to comply with this firearms policy.
 Physical Contact
Everyone must respect personal boundaries. Unwanted physical contact is prohibited. Do not touch, push, grab, or otherwise make physical contact with another person without consent, except when reasonably necessary for requested assistance or safety.
 Sexual Harassment & Misconduct
CHRISTVICKY TRANSPORTATION maintains a zero-tolerance policy regarding sexual harassment and sexual misconduct. This includes unwanted sexual comments, sexual advances, inappropriate touching, sexual gestures, and unwelcome physical contact. Violations may result in immediate termination of the trip, permanent refusal of future service, and notification of law enforcement when appropriate.
 Threatening, Abusive, or Harassing Behavior
Threatening, abusive, aggressive, intimidating, confrontational, or harassing behavior is prohibited. This includes threats, intimidation, offensive remarks, property damage, violent gestures, or any conduct causing another person to reasonably fear for their safety.
 Post-Trip Contact
Contact between passengers and drivers should normally end when the trip concludes. Unwanted calls, text messages, emails, social media messages, personal visits, or other contact after a trip are prohibited, except when reasonably necessary to return lost property or resolve legitimate transportation-related matters.
 Discrimination
CHRISTVICKY TRANSPORTATION provides transportation services without discrimination. Discrimination, harassment, or degrading treatment based on race, color, ethnicity, national origin, religion, sex, pregnancy, disability, age, marital status, gender identity, sexual orientation, language, or any other characteristic protected by law is strictly prohibited.
 Reporting a Concern
If you experience or witness conduct that violates these Passenger Guidelines, please report it to us as soon as reasonably possible. Reports involving safety concerns, harassment, sexual misconduct, discrimination, or threatening behavior will be reviewed and addressed appropriately. Violations may result in immediate termination of transportation services, permanent refusal of future service, removal from our transportation network, and notification of law enforcement when appropriate.
 Video & Audio Recording
For the safety and protection of passengers and drivers, CHRISTVICKY TRANSPORTATION vehicles may be equipped with video and/or audio recording systems where permitted by law. By requesting, booking, or using our transportation services, you acknowledge and consent to video and/or audio recording during your trip where legally permitted. Recordings may be used for safety, security, incident investigations, insurance claims, complaint resolution, and legal compliance, and are handled in accordance with applicable privacy laws.
 Changes to These Passenger Guidelines
CHRISTVICKY TRANSPORTATION reserves the right to modify or update these Passenger Guidelines at any time. Updated versions become effective immediately upon publication on our website.
 Contact Information
CHRISTVICKY TRANSPORTATION
Phone: (857) 417-6885
Email: christ@christvickytransportation.com
Website: www.christvickytransportation.com
Location: Massachusetts, USA
Acceptance
By requesting, booking, or using CHRISTVICKY TRANSPORTATION services, you acknowledge that you have read, understood, and agree to comply with these Passenger Guidelines.